Contact Us

PLEASE BE AWARE: Due to a technical problem, our phone lines are currently down, if you wish to contact us please do so using the below email address. We are working to correct the issue as soon as possible. 

You can contact us via the following email address or the online query tool below:


Please note, if you are enquiring about ECCO items which were not purchased from, your first point of contact should be with the retailer the item was purchased from.


If you wish to call us, please use the contact phone number below:

01823 426035

(Please be advised that due to security reasons, we no longer take orders and payments by telephone)


Our telephone lines are available as follows:

Monday: 8.00am - 5.00pm

Tuesday: 8.00am - 5.00pm

Wednesday: 8.00am - 5.00pm

Thursday: 8.00am - 5.00pm

Friday: 8.00am - 5.00pm

Saturday: CLOSED

Sunday: CLOSED


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