Contact Us

Get in touch, we'd love to help. 


Please note, if you are enquiring about ECCO items that were not purchased from, your first contact should be with the retailer the item was purchased from.

If calling about an order placed with us, please ensure to have your order number ready when calling.


You can contact us via the following email address or the online query tool below:


If you wish to call us, please use the contact phone number below:


01823 426035

(Please be advised that due to security reasons, we no longer take orders and payments by telephone)


Our telephone lines are available as follows:


Monday: 8.00am - 5.30pm

Tuesday: 8.00am - 5.30pm

Wednesday: 8.00am - 5.30pm

Thursday: 8.00am - 5.30pm

Friday: 8.00am - 5.00pm

Saturday: CLOSED

Sunday: CLOSED



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